Our Mission

All of us, for each of you, every time.

Our Vision

Together, serving as the trusted regional healthcare partner.

Our Values

Listen~Love~Respect~Excel~Innovate

At Samaritan, we do more than deliver healthcare—we make a meaningful difference in the lives of our community every day. We’re committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstanding care to every patient we serve.

This is a full-time position working Monday-Thursday from 7:00am-5:30pm.

ESSENTIAL FUNCTIONS

Responsible for following new patient care from check-in to check-out.
Liaison between patient, medical assistant, physician or physician office staff.
Responsible for escorting patients from the waiting area to exam room, cast room, or x-ray area as appropriate.
Responsible for data collection and data entry (patient history).
Responsible to provide home exercise protocols for patients per the physician’s request.
Responsible for patient setup and education.
Responsible for daily stocking of clinic rooms.
Provide assistance to medical assistants for stocking and cleaning of all clinic areas.
Perform pre-visit planning to ensure all appropriate and necessary information is available (test results, referrals, lab results, etc.).
Providing necessary back-up to other team members in the department or within the Clinic as necessary. Provide backup coverage to community sporting events as assigned by provider.
Professional and effective written and verbal communication skills.
Exceptional communication with patients, fellow team members, physicians, and physician support staff.
Obtain vital signs.
Suture or staple removal as necessary.
Aiding physician in procedures as needed.
Responsible for wound care and wound dressing.
Responsible for maintaining clinic flow between all areas of the department.
Liaison to sports teams/organizations with whom physician is affiliated.
Cultivates effective partnerships, effectively collaborates with all practice providers (Physician, Nurse Practitioner, Physician Assistant and other licensed allied health team-members).
Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
Ensures no injuries to self or others by following safe work practices and policies. This includes but is not limited to: security and safety, understanding of MSDS, equipment infection control, fire, disaster, body mechanics and Basic Life Support.
Ensures self-compliance with organization policies and procedures as well as labor agreements.
Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization’s values.
Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function and while representing the organization.
Ensures that additional accountabilities as may be required by management be handled in a manner necessary to meet organizational standards.

WORK ENVIRONMENT

The professional in this position reports to the Director of Operations. This position works within the Samaritan Orthopaedics department as well as working closely with all Samaritan Clinic departments and professionals in order to provide quality patient care.

EDUCATION & EXPERIENCE

Education:
1. Bachelor’s degree or higher.
Certification:
1. Board of Certification for Athletic Trainer (BOC) certified and possess or be in the process of acquiring licensure, certification or registration from the state
Experience:
1. Casting experience preferred.
2. Injection/Phlebotomy experience and certification preferred.
3. Medical experience preferred.
4. EPIC experience preferred.
Skills/Competencies:
1. Bilingual in English/Spanish preferred.
2. Current (Healthcare Provider [HCP] level) CPR certification.
3. Demonstrates competency on equipment listed on department specific checklist.
4. Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate.
5. Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.
6. Demonstrates competency in ability to care for customers/patients across the age continuum.
7. Core values consistent with a patient/family-centered approach to care.
8. Proactively acts as a patient advocate, responding with empathy and respect to resolve patient/family concerns.
9. Demonstrates understanding in use of IT resources and patient databases

PHYSICAL REQUIREMENTS:

Occasional prolonged standing/walking. Occasional lifting, reaching, kneeling, bending, stooping, pushing and pulling.
Extremely heavy physical effort, lift/carry up to 50+ lbs.
Intermittent exertion when performing treatments.
Good reading eyesight; full visual acuity, depth perception, and color perception.
Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.

As a Samaritan professional, you will be asked to commit to being part of a culture grounded in our Mission, Vision, Values, and Strategy that brings service and operational excellence to life each day while creating an exceptional experience for our patients, professionals, physicians, and students. Additionally, how we present ourselves matters, and adherence to our Professional Appearance Policy reflects the pride, respect, and professionalism we bring to those we serve.