At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity.  Be Part of Who We Are!

Position Summary

The Durable Medical Equipment (DME) Technician assists with the daily responsibilities of the DME program and with Medical Assistants in patient care. The DME Technician works between multiple locations and transfers between clinics throughout the week.

Key Duties and Responsibilities

The key duties and responsibilities of the DME Technician include, but are not limited to:

Place orders for DME, casting, splinting, and medical supplies
Manage inventory, including checking in products, stocking and organizing cast rooms, and stocking clinics
Support and manage monthly inventory counts and document incoming/outgoing DME

Assist with daily DME reporting and authorization tracking

Assist with authorizations of specialty bracing and schedule fittings
Work with providers and staff in providing patient education on products and safety in-house

Aid Medical Assistants in daily casting and splinting
Assist with Medical Assistant tasks including: rooming, patient care, phone calls, faxing, and machine maintenance
Contributes to the development and evolution of the expanding DME program
Adhere to OSHA safety rules and HIPAA regulations
Maintain compliance with all company policies and procedures
Performs other duties as assigned

Education/Experience

Current Medical Assistant registration or certification in Washington State required
NATA-BOC Certified with current WA State License strongly preferred
1-3 years of experience using DME in a clinical setting strongly preferred
Valid driver’s license

Knowledge, Skills and Abilities

Maintain strict confidentiality in all aspects of work
Effective and clear written, verbal and non-verbal communication.
Pleasant and effective phone communication.
Prompt electronic and telephone communication skills
Able to effectively educate patients, family members and co-workers.
Responds well to questions and requests from patients, physicians and co-workers.
Adaptable to changes in work volume.
Ability to react calmly and effectively in emergency situations and during unforeseen circumstances.
Ability to handle multiple tasks simultaneously.
Skill in preparing and maintaining records, writing reports and responding to correspondence.
Ability to read and interpret written and oral information.
Ability to examine documents for accuracy and completeness.
Knowledge of state-of-the-art bracing and DME products and procedures.
Skill in applying and modifying braces and DME products to assist the patients need.
Knowledge of medical safety practices and ability to evaluate existing safety standards.
Ability to follow the policies and procedures of the organization.
Ability to treat others with respect.
Exhibit strong computer skills.
Exhibit the ability to measure functional braces whether it is custom or OTS
Exhibit the ability to provide bracing options for the physicians and help guide the patient through the process
Exhibit the ability to fit off the shelf bracing

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.